VIP Preferred Customer Club Disclosure
If you try our VIP autoship club, you'll pay our low rate of $49.95 per month plus $8.95 S+H (or less depending on any special discounts or coupons you may have), instead of the $99.95 non-members have to pay. If you like our product, simply keep and continue to use it. Every 30 days we will re-bill your credit card and ship you a fresh new supply of InvigorateNOW so you can continue to reduce the 3 fat triggers and see results with InvigorateNOW, provided you also diet and exercise. You can cancel at ANY time by notifying us at least 24 hours before your next billing cycle. You may also take advantage of our "No Questions Asked" 90-Day 100% Money Back Guarantee". You can reach us to cancel or refund your order by e-mailing firstname.lastname@example.org or calling 844-344-5326 (please leave a voicemail with your order #, name, and phone number if we are unable to answer the phone). Our customer service team will respond to you in 24 hours or less, with a resolution to your inquiry. There is no commitment whatsoever, and if you choose to cancel, you will no longer be charged. I UNDERSTAND THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES, UNDER THE TERMS OF THIS AGREEMENT, IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED. BY PLACING MY ORDER, I PROVIDE MY ELECTRONIC AUTHORIZATION FOR FUTURE CHARGES AGAINST MY CREDIT OR DEBIT ACCOUNT UNLESS I CALL OR EMAIL TO CANCEL.
VIP Club Return Policy:
In order to obtain your full refund on your VIP club purchase, contact customer service by e-mail (email@example.com) and we will send you an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our company headquarters (at the address listed below), within ninety (90) days of the date you originally ordered the product. In order for your full refund to be processed the product must arrive at our facilities within the guarantee period. You pay for return shipping. There is a 10% restocking fee per unit you are returning. This fee will be taken out of the refund issued. Once we have received the package, you will be issued a refund. Your refund will be credited back to your credit card or bank account from which the original purchase was made, and may take up to 5-7 business days to show in your statement, depending on the speed of the processing bank.
Invigorate Now c/o Riegel Warehouse Attn: Returns 445 County Road 101 Yaphank, NY 11980
Standard Return Policy:
While our customers love InvigorateNOW products and have seen spectacular results with them — if for any reason you tried our product/s and are not satisfied, or just want to exchange it for another quality product, you are fully guaranteed by our 90-day return/exchange period.
Just follow our simple process here to get started:
- Contact our friendly customer concierge team at 1-844-344-5326 or send an email to firstname.lastname@example.org . Please tell our concierge agent whether you’d like a Return or an Exchange and she will provide you with an RMA No. (Return Merchandise Authorization) or an EMA No. (Exchange Merchandise Authorization) and our Return Address.
- Please include both the unused and empty containers in the return package. Write the RMA No. or EMA No. on the outside of the shipping package, and send the product/s back to the Return Address provided (within 90 days from your date of purchase). For exchanges, please indicate what product/s you want to try (of equal or lesser value than your return product). Write the product name/s on a piece of paper and mail it with your return package.
- Note on Exchanges: Your order is eligible for our 90-day Preferred Exchange Program. Under this program, you can return any product you’ve purchased in exchange for another quality InvigorateNOW prodouct (of equal or lesser value) – with free shipping when we send your exchange package. All exchanges are final.
- Send the package via your preferred shipping courier (USPS is cost-effective and fast). Return shipping costs are the responsibility of the customer. You may opt to provide us the tracking/confirmation number for easy monitoring and a faster return credit. Please allow 3-7 business days for your return to be processed and reflected on your bank/credit account
- Important: Used or empty bottles are only eligible for returns if sufficient time has passed to consume the product as directed. For example, we will not accept 3 empty bottles (3-month supply) or 5 empty bottles (5-month supply) after only one or two months. We offer a fair return policy to you and in return, we ask that you be fair with us as well.
- Guarantee Period: In order for us to issue your full refund or exchange, the product/s must arrive our facilities within 90 days of the original purchase date. (Ex. If your original purchase date is July 16, 2016 you should have returned or postmarked the products on or before October 16, 2016)
- For Return Postage: customers are responsible for postage costs, and refunds are for the full product price (less S+H & restocking fees)
- For Exchange Postage: under our Preferred Exchange Policy, customers are only responsible for the return postage cost. You will receive free shipping when we send back the exchanged items. Also, restocking fees are not charged for returned products when requesting an exchange.
- Return Address: Invigorate Now c/o Riegel Warehouse Attn: Returns 445 County Road 101 Yaphank, NY 11980.
- RMA/EMA: You must have an RMA or EMA number on your package before returning a product to us. Contact our concierge team by phone or email to receive this number.
- Refused/Undeliverable: All packages returned to us as “refused” or “undeliverable” shall be refunded in full less original S+H fees and less any fees levied upon us by postal providers during return shipping.
- Restocking Fees: There is a 10% restocking fee per unit you are returning. This fee will be taken out of the refund issued. Restocking fees do not apply to returns under our Preferred Exchange Policy or Lifetime Guarantee Holders.
- Lifetime Guarantee Holders: If you are a past InvigorateNOW customer who was offered our Lifetime Guarantee, here is how it works. In the first 90 days following your purchase, you will receive a full refund on your purchase (less S+H fees). At any time after that, for the rest of time (whether that is 3 years, 30 years, or more), you can return any product you order with us for store credit on your full order amount (less S+H fees). No restocking fees are charged for lifetime guarantee holders.
- Any product returns that do not comply with our stated return policies are subject to loss of refund, or a partial refund.